WTL

8 Great Reasons Why You Should Be Using IT Managed Services

managed services support concept, Business person planning strategy by wooden blocks.

There are many reasons why businesses choose not to adopt IT managed services. Some may be concerned about the potential costs. Others may believe it shows a failure with their in-house IT. And others are simply too busy to properly identify the right partner for their needs.

But struggling along trying to manage and maintain all of your IT operations in-house could be a serious strategic mistake. Why divert important resources away from your strategic goals just to ‘keep the lights on’?

Here are eight great reasons why an IT managed services provider (MSP) delivers much more value than you might expect:

1. Greater control of your own resources

Keeping corporate IT ‘running’ is not the core focus of your own business. But if you are pulling people and resources away from the projects that will grow your business, you are already delaying or limiting future success.

A good managed IT partner will free up your resources so you can deploy them where they are really needed.

2. Solve the skills shortage

Cutting-edge technology is essential for your digitally transformed future – but the skills required to adopt those technologies are hard to find (and expensive). A managed IT services provider will ensure you have the people and skills you need to meet your obligations and objectives – so no more staffing headaches for you.

3. Improve cost control

By eliminating hiring, firing and training costs, your business is better placed to contain staffing costs. This helps to significantly reduce IT operational overheads, freeing up cash to be spent on other strategic activities.

4. Improve scalability on demand

One of the goals of digital transformation is to increase the elasticity of operations. Where cloud platforms enable infrastructure and software scalability, an IT services provider allows you to scale internal resources (like people) in the same way. So you can grow and shrink your team as required without ever compromising the quality of service provided to customers and internal stakeholders.

5. Support on tap

IT service providers offer a range of support options to ensure you have access to help whenever you need it. From Mon-Fri 9-5 to 24x7x365 coverage, there is a support contract choice to meet your operational needs (without incurring overtime payments to your staff).

6. Reduce downtime (and costs)

The additional resources provided by an IT MSP allow you to take a more proactive approach to your IT operations. Your partner can help to identify and rectify issues before they take your systems (and operations) offline.

7. Build a mutual relationship

An MSP works hard to understand your IT systems in the context of your strategic business goals. This allows them to tailor services to your business needs – and ensures that you are both working towards the same outcomes. A shared, long-term view builds a mutually beneficial relationship so you can trust your partner and their recommendations.

8. Enhance security and compliance

Cybersecurity is a constantly evolving field of expertise which many businesses struggle to manage in-house. An MSP can apply industry best practice principles to help ensure your systems remain secure and compliant – and that your developments and enhancements adhere to the same strict standards.

A good IT MSP provides much more than just resources – they should be a trusted partner who helps your business grow quickly, securely and efficiently.

Our Solaris and Linux Managed Services can resolve skills, resources and budget constraints you may have. Our managed services will allow you to focus on supporting the business and not the technology.

To learn more about IT managed services and how WTL can help you meet your strategic goals, please get in touch.