Privacy Policy
This privacy statement was last updated on April 14, 2026 and applies to citizens and legal permanent residents of the United Kingdom.
1. Introduction: Who We Are
WTL (“we”, “us”, “our”) is a UK-based IT services provider specialising in infrastructure managed services and consultancy.
This Privacy Policy explains how we collect, use and protect your personal data when you visit our website (www.wtluk.com) or use our services.
We are committed to protecting your privacy and handling your data transparently in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following categories of personal data:
a) Information You Provide Directly
- Name, job title and company name
- Contact details (email address, phone number)
- Information submitted via contact forms or enquiries
- Any communications you send to us
b) Information Collected Automatically
When you use our website, we may collect:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device and operating system
- Cookies and tracking data (see our Cookie Policy if applicable)
3. How We Use Your Information
We use your personal data for the following purposes and lawful bases:
a) To Respond to Enquiries
- Purpose: To respond to your requests or provide information
- Lawful basis: Legitimate interests or performance of a contract
b) To Provide Services
- Purpose: Deliver IT services, support and consultancy
- Lawful basis: Performance of a contract
c) Marketing Communications
- Purpose: Send relevant updates, insights or offers
- Lawful basis: Consent (where required) or legitimate interests
- You can opt out at any time
d) Website Improvement & Analytics
- Purpose: Improve website performance and user experience
- Lawful basis: Legitimate interests
e) Legal & Regulatory Compliance
- Purpose: Meet legal obligations
- Lawful basis: Legal obligation
4. Sharing Your Information
We do not sell your personal data.
We may share your data with trusted third parties where necessary, including:
- IT service providers and hosting partners
- CRM and marketing platforms
- Professional advisors (legal, financial)
- Regulatory authorities where required by law
All third parties must process your data securely and in accordance with data protection laws.
5. International Data Transfers
When your data is transferred outside the UK, we ensure that appropriate safeguards are in place, such as:
- UK adequacy regulations
- Standard Contractual Clauses (SCCs)
- Transfers to providers with recognised data protection standards
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time (where applicable)
To exercise your rights, please contact us at:
privacy@wtluk.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
7. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- Secure systems and access controls
- Encryption where appropriate
- Regular security reviews and monitoring
While no system is completely secure, we take all reasonable measures to protect your personal data.
8. Data Retention
We only retain personal data for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal and regulatory obligations
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices.
The latest version will always be available on our website, and the “Last updated” date will be updated accordingly.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact: